CompassionWorx

Privacy policy

Your privacy is very important to us. As part of the normal operation of our services we collect and, in some cases, disclose information about you. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Please read this privacy policy to learn more about the ways in which we use and protect your personal information. We want you to fully understand our privacy practices. This Privacy Policy is incorporated into and subject to the Terms of Use.

If you have additional questions, you may send email to sales@compassionworx.com.

The privacy practices of this statement apply to our services available under the domain and subdomains of www.CompassionWorx.com ("Site"), as well as all of CompassionWorx's online and offline services ("Service"). By visiting this website, or using the Service you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Service.

This Privacy Policy describes the information that, as part of the normal operation of our services, we collect from you and what may happen to that information. By accepting the Privacy Policy and the Terms of Use, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Each time you visit the Site or provide us with information, by doing so you are accepting the practices described in this privacy policy at that time. You agree that by using the Site you are expressly and affirmatively consenting to our use and disclosure of the information that you provide, and consenting to receive emails, as described below in this privacy policy.

This Privacy Policy is effective upon acceptance in registration for new registering users, and is otherwise effective on September 9, 2009, for all users.

2. An Important Note About Children

Children (persons under the age of 13) are not eligible to use the Site unsupervised and we ask that children do not submit any personal information to us without the permission of a parent or guardian. If you are under the age of 13, you may only use this Site in conjunction with and under the supervision of your parents or guardians. If you are under the age of 18, but at least 13 years old, you may use the student section of the site subject to the Terms of Use applicable to such section.

3. Information We Collect

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that are most likely to meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving these purposes.

In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our Services, we may require you to provide contact and identity information, billing information, and other personal information as indicated on the forms throughout the Site. You always have the option to not provide information by choosing not to use a particular service or feature.

When you browse through our Site we collect:

  • Basic information about your computer, browser and connection to make sure that we can give you proper information and customer service and for security purposes. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), your computer browser information, and your IP address.
  • Aggregate information on what pages consumers access or visit, in order to do internal research and to improve our Services.
  • If you choose to use any services that require registration, such as signing up as a member, we will collect additional information, which might include any of the following:
    • * Your name or the name of your child(ren);
    • * Information about your students, school, organization, or volunteer opportunities (eg, business name, mailing address and contact information; etc);
    • * Your email address and telephone number so we can contact you as necessary;
    • * A member name and password to use to update your information or use CompassionWorx services in the future.

In specific situations, we may collect, but are not obligated to, other types of information including without limitation the following:

  • * If you choose to post content on the Site or leave feedback for other users, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
  • * If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Service, we may collect such information in a file specific to you.
  • * We may also collect other users' comments about you in our feedback area.

4. Our Use of Your Information

CompassionWorx uses your personal information to provide you with the information you request about our Services and to ensure smooth delivery of Services. The personal information we collect from you will be shared with our service partners who are involved in facilitating the Services.

You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site. We may use your demographic information to perform business analyses or to tailor the Site and communications to your interests.

You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the Terms of Use and Privacy Policy, you expressly agree to receive this information.

On rare occasions it may be necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance, we might send users an email. Generally, users may not opt-out of these communications. However, these communications are not promotional in nature.

5. Our Disclosure of Your Information

As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal scope of business to provide our Services.

a. Aggregate Information (e.g., Advertisers)
We may share anonymous, aggregated (grouped across all user accounts) demographic information (eg, country, zip code) with business partners and other third parties so that they can make informed decisions on working with CompassionWorx and tailor their communications to the appropriate audience. However, in these situations, we do not disclose to these entities any information that could be used to personally identify you.
b. CompassionWorx Community
Your member name is displayed throughout the Site and throughout other elements of the Service and marketing, and is therefore available to the public. Many of your activities on the Site and the Service will be identifiable to your member name. Other users may be able to view your activities, reviews, and postings on the Site, and so on. Therefore, if you associate your name with your member name, the people you have revealed your name to will be able to personally identify your actions on CompassionWorx.com. Our pages are not coded with robot exclusion headers, and therefore others may attempt to automatically collect your email address from our site. Further, we may, but are not obligated to, send out notices to you or other community members regarding suspicious activity or policy violations on the Site.
c. Co-Brand Partners
From time to time, CompassionWorx may offer third party services from our site. If you choose to use these optional services, we will, by necessity, provide some of your personally identifiable information to the Co-Brand Service Provider offering such services. You can, of course, avoid having us make such disclosures by choosing not to use these services. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services.
d. Service Providers & Third Party Intermediaries
We may use third party Suppliers and Service Providers to facilitate our services - we may outsource the operations of one or more aspects of our Service to a Supplier or Service Provider who performs services according to our requirements. For example, in order for this Web site to properly fulfill its obligation to protect all of its users, it may be necessary for us to verify your identity information with a third party. Therefore we may need to provide some of your personal information directly to these service providers.
e. Legal Disclosure and Business Transfer
We may disclose specific contact information when we determine that such disclosure is necessary to comply with law, to enforce intellectual property rights, to cooperate with or seek assistance from law enforcement or to protect the interests or safety of CompassionWorx or other visitors to the Site or users of services or services provided by CompassionWorx. Therefore, intellectual property and other rights owners, and local, state, federal and international law enforcement can request and may receive your personally identifiable information. Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. Also, your contact information may be passed on to a third party in the event of a transfer of ownership or assets of CompassionWorx. For instance, in the event CompassionWorx goes through a business transition, such as a merger, an acquisition by another company, or a sale of a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.

6. Your Use of Others' Information

In order to facilitate interaction among CompassionWorx community members, our Site allows you limited access to certain aspects of other users' information. By entering into our Terms of Use, you agree that, with respect to other users' personal information that you obtain through the Service, CompassionWorx hereby grants to you a license to use such information only for: (a) communications related to CompassionWorx that are not unsolicited commercial messages, (b) using services offered through CompassionWorx and (c) any other purpose that a user expressly agrees to after you tell them the purpose you would like to use it for. In all cases, you must give users an opportunity to remove themselves from your database. In addition, under no circumstances, except as defined in this Section, can you disclose personal information about another user to any third party without our consent and the consent of that user. You agree that other users may use your personal information to communicate with you in accordance with this Section. Note that law enforcement personnel and other rights holders are given different rights with respect to information they access.

CompassionWorx and our users do not tolerate spam. To report CompassionWorx related spam to CompassionWorx, please email us at legal@CompassionWorx.com.

7. Public Areas

The Site may provide you with the opportunity to post information for display in areas of the site that are accessible to viewing by the general public ("public areas"), including, but not limited to, bulletin boards, chat rooms and user-submitted reviews. This privacy policy does not apply to any information that you submit for use in public areas. We ask that you do not submit any contact information or financial information for display in public areas, as other people who use the Site will see it. If you submit such information for display in public areas, CompassionWorx cannot prevent it from being used in a manner that violates the law, your personal privacy or your safety. By submitting such information for display in public areas, you assume the risks and sole liability arising as a result of such information being displayed.

8. Control of Your Password

You are responsible for all actions taken with your member name and password, including fees charged to your Account. Therefore we do not recommend that you disclose your password to any third parties. If you choose to share your member name and password or your personal information with third parties, you are responsible for all actions taken with your Account and therefore you should review that third party's privacy policy. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password.

9. Other Information Collectors

Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are students, schools, or organizations on our Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. Since CompassionWorx does not control the privacy policies of third parties, you are subject to the privacy policies of that third party. We encourage you to ask questions before you disclose your personal information to others.

10. Security

a. Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. Most of our cookies are session cookies, meaning that they are automatically deleted from your computer at the end of a session. Like most websites, the Site uses cookies to help it keep track of your activity on the Site and enhance your experience on the Site. We also use cookies on certain pages of the Site to help analyze our web page flow and measure promotional effectiveness. You are always free to decline our cookies if your browser permits. If you decline a cookie, you will still be able to browse our site; however you will may not be able to use some functions.
b. Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring pages, platform type, date/time stamp. IP addresses, etc. are linked to personally identifiable information. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address, etc. to help identify you and to gather broad demographic information about you.
c. Security and Storage
We strive to take all reasonable steps to keep secure any information which we hold about you. We use procedural and technical safeguards to protect your personal information against loss or theft as well as unauthorized access and disclosure to protect your privacy, including encryption and Secure Socket Layers. Your information may be transferred to and maintained in whole or in part on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and may be stored on equipment or in facilities leased or licensed from third parties.

11. Contacting CompassionWorx

If you have any questions or concerns about this privacy policy or would like to contact us regarding the information you have submitted to us, please contact us by sending an email to privacy@CompassionWorx.com stating your questions or concerns. We will strive to respond to your questions or concerns within 7 days.

12. Changes To This Statement

Due to our commitment to serving all of our users' needs, and the business changes this commitment may require, we may review and amend this Privacy Policy from time to time. If we decide to change our privacy policy, we will post those changes to this privacy statement so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

13. Notice

Any notices sent to you pursuant to any provisions contained in this Privacy Policy shall be directed to the electronic mail address on file at the time of the notice. Any notice sent by electronic mail shall be deemed received by you on the date sent. Any notice to CompassionWorx shall be sent both by electronic mail to sales@compassionworx.com and by certified, return receipt requested, postal mail to CompassionWorx, c/o Madama Griffitts O'Hara LLP, 450 Park Avenue South, 9th Floor, New York, NY 10016, or such other mailing address as CompassionWorx may provide hereafter. Any notice to CompassionWorx shall be deemed received on the date of actual receipt by CompassionWorx.

14. Additional Terms

Any terms not contained in the Privacy Policy, including without limitation jurisdiction and dispute resolution provisions, shall be deemed the same as the terms contained in the Terms of Use. Any conflict between the terms of the Privacy Policy and the Terms of Use shall be resolved in favor of the Terms of Use, except where the intent of the parties would require the opposite decision.